Shipping

Ivelan Cosmetics Shipping Information

Last Updated: 2023-12-09

Welcome to Ivelan Cosmetics, where beauty meets dependability. Our shipping process is designed to provide you with a seamless and transparent shopping experience.

 

Order Processing Time

Please allow 1-4 business days for order processing, including picking, packing, and quality checks.

 

Shipping Methods

• Insured Shipping:

  • Standard shipping includes comprehensive insurance coverage to protect your order during transit.

 

• Insured Shipping + Priority Dispatch:

  • Choose this option for expedited processing and priority dispatch.

 

Selecting Your Shipping Method

Choose the shipping option during checkout that best suits your preferences, whether it's standard or expedited service.

Estimated Delivery Time

• Standard shipping typically takes 7-14 days. Delivery times may vary based on location, order processing time, and unforeseen delays.

 

Shipping Rates and Carriers

Rates and carriers will be displayed during checkout based on your shipping address and selected method. We partner with reputable carriers for secure and timely deliveries.

 

Order Tracking and Updates

Upon dispatch, you'll receive a tracking number via email to monitor your package's journey and receive real-time updates.

 

Customs and Duties

• DDP (Delivered Duty Paid):
  • Enjoy hassle-free international deliveries as we take care of customs duties and taxes on your behalf.

 

Shipping Delays

In the rare event of shipping delays, we appreciate your patience. Factors such as customs processing or unforeseen weather conditions may contribute to delays beyond our control.

 

Address Accuracy

Double-check and ensure the accuracy of your shipping address during checkout to avoid delivery delays or additional charges.

 

Lost or Stolen Packages

If your package is lost or stolen during transit, contact our customer support team at [support@ivelan.com] for a prompt resolution.

 

Contact Information

For any questions or concerns about our shipping process, reach out to our customer support team at [support@ivelan.com].

 

Thank you for choosing Ivelan Cosmetics. We value your trust and are committed to ensuring your shopping experience is exceptional.